Delivery Policy

Lieferbedingungen

Lieferbedingungen

Terms of Delivery for orders on sks-germany.com

§ 1 General information

The sks-germany.com marketplace operates as an intermediary between end customers and the retailers active on the platform. Delivery is by the relevant retailer with whom the order has been placed. Delivery times and shipping costs may vary, depending on retailer. For detailed information about delivery, see the terms of delivery of the relevant retailer. After dispatching the order, you will receive a confirmation by email with a tracking number.

§ 2 Terms of delivery for orders from SKS GERMANY

For orders placed directly with SKS GERMANY as retailer, the following specific terms of delivery apply.

§ 2.1 Shipping within Germany

Orders within Germany are shipped via UPS. From an order value of 50.00 euros, delivery is free of charge. If the order value is below that, the shipping fee is 5.99 euros. For small items with a value under 5.00 euros, a shipping fee of 3.99 euros is applied. The order is delivered in one to two working days from receipt of payment. All items are sent as parcels with tracking number.

§ 2.2 Shipping outside Germany

Shipping abroad is via UPS and shipping is available to the following countries: Austria, Belgium, Netherlands (some areas excluded), Luxembourg, France (some areas excluded), Spain (islands excluded) and Italy. Delivery is free of charge for orders with a value from 50.00 euros to these countries as well. For orders under 50.00 euros, a shipping fee of 5.99 euros is charged; for small items under 5.00 euros, the fee is 3.99 euros. The order is usually delivered within three to seven working days from receipt of payment. All items are also sent as parcels with tracking number.

§ 3 Special information about delivery

  • Partial deliveries are possible, so orders may be split into one or more deliveries.

  • If multiple single orders are placed, shipping fees apply for each order again.

  • As soon as the order has been shipped, you will get a confirmation of dispatch by email. You can see the current delivery status at any time on the customer portal.

§ 4 Customer service

If you have any questions about your delivery or need more information, our customer service team is happy to assist you at any time.

SKS metaplast Scheffer-Klute Ltd, last updated: 29 January 2025